privacy policy
Elsternwick
Last updated: 20.12.2025
D’AMARI Aesthetx is committed to protecting your privacy and the confidentiality of your personal and health information. We comply with the Australian Privacy Act 1988 (Cth), the Australian Privacy Principles, and applicable state health records legislation.
Information We Collect
We may collect personal and sensitive information including your name, contact details, date of birth, medical history, treatment records, photographs, and billing information.
How We Collect Information
Information is collected directly from you via our website, online booking system, consultation forms, email, phone, SMS, and in person. We use Cliniko, a secure practice management system, to manage patient records and appointments.
Why We Collect Information
Your information is collected to:
-
Provide medical and aesthetic services
-
Manage appointments and treatment records
-
Communicate with you about your care
-
Meet legal, regulatory, and professional obligations
Storage and Security
We take reasonable steps to protect your information from misuse, loss, and unauthorised access. Patient records are stored securely using Cliniko, which employs industry-standard security measures including encryption and access controls.
Some information may be stored on secure servers located outside Australia. We take reasonable steps to ensure that any overseas storage complies with Australian privacy obligations.
Disclosure of Information
We may disclose your information to:
-
Cliniko (practice management software)
-
Healthcare providers involved in your care
-
Service providers required for business operations
-
Regulatory bodies where required by law
-
We do not sell or rent your personal information.
Access and Correction
You may request access to or correction of your personal information by contacting us using the details below.
Complaints
If you have a privacy concern or complaint, please contact us. If unresolved, you may lodge a complaint with the Office of the Australian Information Commissioner (www.oaic.gov.au).
Contact Us
D’AMARI Aesthetx
Email: tx@damari.com.au
Phone: 8790 8848
Location: 222 Glen Huntly Rd, Elsternwick, Victoria, Australia